For SFU Staff and Faculty
- Please contact your department administrative staff to place orders through webCRD. Your department/faculty very likely already has an account with us.
- Please refer to our print-ready file checklist before submitting. Any missing steps may result in significant delays.
- File sizes that exceed the email limit can be sent via an external FTP link (Google Drive, MS OneDrive, etc)
For SFSS / SFU Student Clubs
- To place your order please email your print-ready PDF file to docsol@sfu.ca
- Please refer to our print-ready file checklist before submitting. Any missing steps may result in significant delays.
- File sizes that exceed the email limit can be sent via an external FTP link (Google Drive, MS OneDrive, etc)
For Non-SFU Work / Externals
- To place your order please email your print-ready PDF file to docsol@sfu.ca
- Please refer to our print-ready file checklist before submitting. Any missing steps may result in significant delays.
- File sizes that exceed the email limit can be sent via an external FTP link (Google Drive, MS OneDrive, etc)
If you have WebCRD Access:
Orders entered WebCRD have an order number automatically generated when it is successfully submitted. Reference that order number when inquiring about your order.
Ordering by e-mail and all other methods:
New orders by e-mail can take up to 3 business days to be entered into the queue. Once your order has been submitted in, you should receive an order number from us. If you wish to find out the status of your order please provide your order number.
Before we can give an accurate quote, we require the following:
- Product(s) type
- Quantity
- Finished size
- Budget
- Preferred turnaround time
- Your print-ready file OR graphics that you wish to use.
- Any design services you may need (graphic, layout, file preparation)
Missing information may delay or affect quote accuracy.
Email us with all the details at docsol@sfu.ca OR contact us through the web form on the Contact Us page.
- Production timeline varies based on current shop capacity and order complexity.
- Note that delivery requires additional time beyond production completion.
- Large or specialized orders require extended lead times.
- Expedited service is available for an additional rush fee, subject to current capacity.
- All orders are subject to a $25 minimum charge.
SFU Faculty & Staff Orders
- Most orders are routed through inter-campus mail on default unless otherwise specified.
For SFU Staff and Faculty
- Your department / faculty will be charged via their respective provided charge codes through the university.
For SFSS / SFU Student Clubs
- Your club representative will need to first pay by credit card in person, or be sent an online invoice payable by credit card.
For Non-SFU Work / Externals
- You can pay by credit card in person or by an online invoice payable by credit card.
We recommend students use Canva or Adobe Illustrator. Canva is a free program with plenty of resources are little to no additional cost with an easy interface to work with. For those that wish to or have more technical experience we recommend Adobe Illustrator. We provide Adobe Illustrator templates here.
We do not support files generated by Figma unless it is resized afterwards and exported via Canva or Adobe InDesign (you can import your Figma files into either program). Figma created files are not generated at the right dimensions when exported by default.
We have an in-house design team that transforms your ideas into print-ready files, ensuring your project meets the highest standards. This premium service is available at competitive rates to complement our printing capabilities. Let us know alongside your request for a quote.
You can also checkout our Templates page to get started.